• Privacy Policy

    Last Updated on January 5, 2015

    This site is owned and operated by, or on behalf of, Irving Consumer Products Limited. We recognize that many visitors to our site are concerned about the personally identifiable information (such as name, address, telephone number, etc.) they provide to us and how we treat that information. So we've developed a Privacy Policy to address those concerns.

    Irving Consumer Products Limited recognizes its obligation to its customers, community and online visitors to adhere to the highest standards of decency, fairness, and integrity in all its operations. Likewise, Irving Consumer Products Limited is dedicated to the fundamentals of protecting consumer privacy on the Internet, especially for children.

    We may update the Privacy Policy from time to time, so please check frequently for updates by checking the date of "Last Update" at the top of this document. Irving Consumer Products Limited treats personally identifiable information in a manner consistent with the policy under which it was collected, unless Irving Consumer Products Limited has your consent to do so differently. The continued use of our site following the posting of changes to this Privacy Policy will mean you accept those changes.

    What Personally Identifiable Information We Collect

    At our site we don't collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. We may collect your personally identifiable information in order for you to participate in some programs, sweepstakes or other promotions (the "Services") offered on our site, and for the purposes outlined below.

    What We Use Your Personally Identifiable Information For

    We use your personally identifiable information:

    • for the purpose of providing the Services you request, including using your e-mail and/or your name and phone number, to contact you in connection with providing the Services;
    • where you specifically consent to follow-up contacts by Irving Consumer Products Limited or to be put on our electronic mailing list, to contact you from time to time; and
    • for such other purposes to which you may consent from time to time.


    Disclosure of your Personally Identifiable Information

    We don't share your personally identifiable information with anyone outside of Irving Consumer Products Limited and its affiliated and related companies, except to third party service providers and agents of Irving Consumer Products Limited which have agreed not to use your personally identifiable information except for specific purposes, as directed by Irving Consumer Products Limited.

    Personally Identifiable Information of Minor Children

    Important Note to Children

    Before providing your name, address, e-mail address, or any other personally identifiable information to anyone on the Internet, be sure to ask your parents if it's ok.

    Important Note to Parents

    Irving Consumer Products Limited is especially mindful of the need to protect the personal privacy of minor children, and our Policy and practices reflect applicable laws and regulations on children's privacy.

    We do not knowingly collect personally identifiable information from children under 14 years of age. Any communication of personally identifiable information we get that is identified as being from a child under 14 will not be kept by Irving Consumer Products Limited.

    We do, however, permit minor children to communicate with us by e-mail.

    Deletion of Personally Identifiable Information

    Individuals who provide their personally identifiable information to Irving Consumer Products Limited can make a written request for deletion of such information from our database at any time by sending a letter to:

    Royale Marketing Department
    100 Midland Drive
    Dieppe, NB
    E1A 6X4


    Irving Consumer Products Limited may use "cookie" technology to obtain non-personally identifiable information from its online visitors. Cookies are information files that your web browser places on your computer when you visit a website. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. We do not extract personally identifiable information in this process nor do we provide this information to third parties. Cookies allow us to customize your user interface to speed up the navigation process and to make the site experience more efficient. If your browser is configured to reject cookies, you will not be able to use the features of our site.

    We use a temporary session cookie to enable you to use some of our interactive features. These temporary cookies are eliminated when you exit your browser. Another type of cookie can be stored on your computer by your browser. When you log in, this type of cookie tells us whether you've visited us before or are a new visitor. We do use the cookie to help us identify site features in which you have the greatest interest so that we can provide more of what you may want.

    Information Automatically Collected Online

    Irving Consumer Products uses cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with us through your computer or mobile device. For example, the information may include the pages you visit on our site, which web address you came from, and the type of browser you are using. Irving Tissue uses service providers to assist with collecting and analyzing this type of information, including Google Analytics (see www.google.com/policies/privacy/partners/ for more information). Irving Consumer Products will sometimes use Google Analytics’ demographics and interest reporting to understand how users interact with our website in order to make content and usability improvements, and to understand basic demographic, geographic and interest information compiled by Google in order to serve content that is more relevant to users. To opt out, go to http://tools.google.com/dlpage/gaoptout/


    While we try to ensure that our site only links to sites that share our high standards of decency, fairness, and integrity, Irving Consumer Products Limited is not responsible for the contents of any such linked pages or any other pages not under its control and/or part of our site.

    Irving Consumer Products Limited makes no representation or warranty regarding, and does not endorse, any linked websites, the information appearing thereon or any of the products or services described, other than with respect to our site.


    As in our other business operations, Irving Consumer Products Limited approaches our communications on the Internet with respect for, and commitment to, individual privacy rights, concern, and respect for the different sensibilities of our consumers. We support active self-regulation of this new environment to ensure that responsible marketers can maintain the right to use all communication media to interact with its consumers.

    Acceptance of our Privacy Policy

    By using our website you are agreeing to the terms of this Privacy Policy.